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Privacy Policy
Last Updated: September 2026
Companion Animal Veterinary Clinic ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.
Information We Collect
We may collect personal information when you:
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Submit a contact form on our website
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Book an appointment through our online scheduling system
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Communicate with us through our client app or online portal
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Sign up to receive text or email communications
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Make a purchase through our online pharmacy
This information may include your name, phone number, email address, mailing address, and information about your pet(s).
How We Use Your Information
We use the information we collect to:
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Schedule and manage appointments
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Communicate with you about your pet's care, including reminders and follow-ups
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Respond to questions or requests submitted through our website
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Process online pharmacy orders
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Improve our services and website
Third-Party Services
We use trusted third-party platforms to support our services, including online appointment scheduling, client communication and app services, and an online pharmacy portal. These providers have their own privacy policies governing how they handle your information, and we encourage you to review them.
Cookies and Website Data
Our website may use cookies or similar technologies to improve your browsing experience and understand how visitors use our site. You can adjust your browser settings to limit or block cookies, though this may affect certain website features.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us at any time to ask what information we have on file, request corrections, or opt out of marketing communications such as email or text reminders (note that opting out of certain communications may affect appointment reminders).
Children's Privacy
Our website and services are not directed toward children, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.